How to Set Up Ingenico iPP320/350 Pinpad

How to Set Up Ingenico iPP320/350 Pinpad

This article provides instructions for configuring the Ingenico iPP320/350 Pinpad to use a USB connection.


Step 1: Connect your new PIN Pad

  • Plug the USB cable of the pin pad into the computer. (We highly recommend connecting it to a back panel of your system unit).

  • The Pin Pad screen should light up.

Step 2: Configure the IPP 320 in your Elevate POS

1. Right-click on your system icon and select the option 'Run as Administrator'



2. On a login screen in the right bottom corner click the 'Configure' button.

3. Switch to the second tab "POS equipment" and in the 'Pin Pad' area select 'Ingenico IPP3xx'.


4. Press the 'Apply' button at the bottom.

5. An automatic driver installation should start.


6. Once the driver is installed, press the 'OK' button at the bottom.

Restart your POS after this step to apply configuration changes.

 Step 3: Log in to the system with your credentials and verify you are able to process credit/debit card transactions.

You may try to perform a test c/c transaction to ensure the device is configured properly.

Please go to the POS screen, then in the line 'Quick Sale' type in '995' (this is a default deposit payment product ID for testing purposes) and hit the 'Enter' button on your keyboard. Then just change the Unit Price of the product to $0.01 and then you click on the green button. 

On a Tender Screen put the amount into Credit/Debit Card payment type and hit 'Enter' > Card Type Selection screen should come up and prompt you to choose between Credit or Debit. Select the needed one, then just Insert, Swipe, or Tap a card and click on the 'OK' button.


After the steps above you'll charge the card for $0.01. In case you would like to return them back please follow the next steps:

1. Click on 'Sales Log Viewer' then make sure you selected the correct location, date range, and transaction then hit the button 'Search'.
2. After that just click on the button 'Void Sale Receipt'.


3. Then confirm the void of the transaction and then you will see the confirmation message.

4. Next, you will see that under the column 'Voided' it would say 'Voided'.


CONGRATULATIONS! Now you know how to set up Ingenico IPP320 and how to check it.

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