Recent Articles
Batching and Funding
Understanding Batch Activity and Deposits in Netevia HQ Netevia HQ provides detailed reporting on your account's batch activity and deposits. Depending on what you need to track, you can use My ACH for batch transaction details or My Deposits for ...
Chargebacks and Disputes
How to Use the Chargeback Report This report provides details on chargeback cases, helping you track disputes and their resolution. Below is a guide to understanding and using the key fields. Accessing Chargeback Reports You can view pending and ...
Authorizations Report
Understanding the Authorizations Report in Netevia HQ The Authorizations Report in Netevia HQ provides a detailed overview of all transaction authorizations processed through your merchant account. This report allows you to track approvals, declines, ...
Getting Started
Logging In To access Netevia HQ: Use the login credentials provided in the welcome email when your merchant account was onboarded. If you have not received the credentials, or need help retrieving them, please let our merchant support team know at ...
Merchant Guide: Completing Your PCI Compliance Step-by-Step (Fiserv)
This guide walks you through the steps to log in to the PCI portal, complete the compliance process, and ensure your business meets PCI standards. Follow these instructions to simplify your compliance journey. 1. Logging into the PCI Portal You’ll ...
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